Seagate is by far the largest hard drive manufacturer but even their hard drives are susceptible to physical crashes, manufacturing defects, and user error. Every year CBL successfully retrieves thousands of Seagate hard drives containing terabytes of important data or otherwise irreplaceable material.

Having a data loss problem arise, especially in an environment where attention to detail and deadlines are critical to your work, can be detrimental and business affecting, not to mention client affecting. Even home users with endless amounts of photos and home movies stored on their Seagate FreeAgent external hard drive can feel the stress and worry which comes with data loss. With over 15 years of experience in retrieving data from Seagate hard drives, CBL understands your need for receiving prompt, effective data recovery services. With the quality services provided by CBL, your business will be back up and running and your deadlines met.

The Seagate Data Recovery Process

The Seagate data recovery Singapore process for your data can begin with our online data recovery form or, by simply calling toll-free 6588-0261 and speaking with one of our customer care professionals. Your CBL recovery professional will step you through a series of questions to determine the likelihood of data recoverability, potential costs involved and guide you through the process. Depending on the type of data recovery service you choose, your data could be recovered in as little as 24 hours.

As soon as the Seagate hard drive is received, it is immediately logged into our system. At this point, you will receive a call from your CBL customer care professional who will confirm receipt of the unit and gather any further information required by our CBL laboratory engineers. The hard drive is then quickly sent to the Seagate Service Centre Singapore for evaluation. During this evaluation stage, whenever possible, a copy of your media is made. As one of CBL’s founding policies, we make sure that the original data and media are never compromised in any way. Once the evaluation is complete, your customer care professional will contact you to inform you of the Seagate warranty, the evaluation results and we will follow up with a written quotation for your approval.

When the data is recovered, it is taken through a strict quality control process to ensure it is in a usable format. Your data is returned to you in the media of your choice. In most cases, DVD-ROM’s are utilized but an external USB hard disk can also be provided. In some cases, CBL can send data back via FTP transfer. This allows you to download data from our servers quickly and securely.

To begin the data recovery process for your Seagate hard drive feel free to submit a request online. You can also speak with a customer care professional to get further information and a project ID number.

Call us right now to begin your data recovery process at 6588-0261.

A Special Note to Seagate Customers

While many computer hobbyists and smaller data recovery firms will attempt recovery processes following steps found in various videos on YouTube, CBL possesses the techniques and technology to go beyond these troubleshooting steps and retrieve data that could not otherwise be obtained. Less than 5% of all Seagate hard drives received by CBL during 2009 were the ‘bricked’ firmware problems associated with Seagate 7200.11 units. The vast majority of units received were hard drives with damage to the media surface and subsequently their read/write heads, due to initial problems arising from the defect map not being able to account for any new errors. While CBL encourages the troubleshooting of hard drives, please be aware that attempting to debug a supposed firmware issue on a hard drive which is not a 7200.11 unit, or a hard drive which is ‘clicking’, will only cause further problems and/or damage to the disk surfaces.