Pondering to fix your external hard drives that aren’t recognised by your computer or laptop?

A number of people consider external hard drives a more fitting alternative for storing information. However, sometimes, due to human error, viruses & malware, environmental factors, it becomes impossible to detect and access the data from hard. The other reasons could be hardware compatibility issues or any accidental deletion occur. And, you end up with data loss that was saved in your actual device.

Accordingly, backing up information from an external hard drive turns into a vital subject. There are various data recovery companies available in the market. CBL Tech is one of them. It is a data recovery company in Singapore that performs all the recovery services whether it’s about PC, laptop, android phones, MacBook, or iPhone.

However, prior to playing out a hard drive recovery activity, you need to detect your device. If the drive continues to find as undetected, it’s the right time to contact a data recovery professional. Other than this, you can perform various tricks to detect your hard drive. So, let’s have a look at the following!

Tips for Fixing a Not Detected External HDD

  • Ensure HDD is Plugged and Powered On

Connecting a drive to your PC doesn’t clarify that it’s receiving the appropriate power for turning it on. Some HDD requires sufficient power from your PC’s USB port, particularly larger drives, to start up. Therefore, check it appropriately and connect it if any gap appears.

If your drive is outfitted with an AC power adapter and you actually didn’t plug it in, connect it and press the power button. Also, if your drive includes two USB plugs, ensure that both ports are connected to your PC.

  • Keep Current Drivers

Each PC emphasised with different and variety of drivers. Notwithstanding, due to driver issues, it might neglect to perceive your HDD. Thus, open the “Start”, type “Device Manager” and press enter to see the alternatives. Now expand the Disk Drives menu and Universal Serial Bus menu to determine – is your external drive appears in either set or not?  In the event, if a yellow exclamation mark shows up, right-click on the device and look at the properties. If any error appears, you can update or uninstall the driver after heading to the Driver tab. Now reboot your computer. Now, you may be able to detect your HDD.

  • Connect to Another USB Port

A situation when your PC actually fails to identify your drive. In this case, attempt to connect your drive through an alternate USB port. Maybe your port stops functioning or working? That’s why try a USB  2.0 port if it’s failed to plug into a USB 3.0 port. You can likewise attempt to plug it into another computer or laptop that works on a different operating system. It implies your drive isn’t appearing on a Windows PC, check it with a Mac.

  • Clean the Disk

Another strategy to recognize your HDD is to operate Windows “clean” command. This will lead the drive into a total unformatted state. It’ll remove the information from your disk. Presently, type “diskpart” subsequent to opening the Start menu and afterwards press enter. At the point when the prompt shows up, type “list disk” and you might see the list of disks appended to your system after pressing the enter button.  If the question mark appears, select the particular disk, type “clean” and press enter.

  • Enable & Format the Drive in Disk Management

This time your drive is powered on. But, it actually isn’t appearing in “File Explorer”. So:

  • Open the “Start”, type “Circle Management” and press enter on the “Create and Format Hard Disk Partitions”.
  • Scroll down and check out – does your disk appear in the list?
  • If it does, ensure that it’s online and formatted.
  • And if it doesn’t, right-click the disk’s name and keep it “Online”.

In the event, if your disk hasn’t been formatted, right-click and pick “New Simple Volume”. Furthermore, if your drive is online and formatted, however, it fails to show a drive, right-click the volume and pick “Change Drive Letter and Paths” to attach a drive letter.


After following the above-mentioned tips, if your drive still doesn’t appear on the computer screen, it might be time to hire a data recovery professional. Our proficient and skilled specialists of data recovery in Singapore won’t only resolve the issues related to data loss but also retrieve them back without any hassle.